Context: Today, most young people fall into a dilemma in which they want to have a monthly saving but hard to do it. The reason is that they don’t have a habit/tool to control their spending. Proposal: Build a smart spending feature on UBank application. Accordingly, the monthly amount transferred to UBank account will be […]
Bùi Minh Đức
Idea Code:35-2991
30 Vote(s)
“FE CREDIT” VOICE BRAND NAME
Context: Lots of customers usually press decline when they see a strange number calling, even if it’s a landline number. This makes it very difficult for FE Credit to contact customers, especially for underwriting or customer service. Proposal: Use a voice brand name service that displays “FE Credit” for the phone number being used to call out customers. Benefits: The name “FE Credit” displayed on incoming calls will help customers easily identify, resulting to increase the answered rate. This also gives an advantage to FE Credit compared to other lender companies on the market. |
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